Our support specialist might ask you to download a remote support client to be able to assist you in a remote session. You can download the client from the Download AnyDesk button and run the installer. After the installation is finished, give the code to the support specialist and he will join the remote session.
This does not require you to have administrative rights on your computer.
SoftAvenue Service Desk
020 7438 744
Mon-Fri 7.00 – 17.00 (EET)