Over here at Softavenue, we have been providing IT support services for our customers for over 20 years. Our experience in IT support services and enthusiasm for modern technology help our customers focus on their core business and outsource support services to a reliable partner.
Our IT support customers are provably satisfied – we are continuously measuring and developing our services to make them better and more efficient. According to our philosophy, the purpose of IT support is not only to solve problems, but also to guide users in proper operation, allowing the entire organisation to benefit from the ironclad expert service provided by the IT support.
We always tailor our support service to the needs of our customers. Remote support can be acquired according to agreement based on needs, meaning that no costs will result from the support unless it is used.
For other customers, we can implement the support as a tailor-made solution, in which case the service is always designed according to the needs of our customer.
Through our IT support service, it also possible to acquire service with a dedicated team according to your needs so that we provide some of the support on the customer’s own premises (On-site). We can also set up a dedicated remote support service for our customer.
Our services include, for example:
- Remote support service firstname.lastname@example.org
- On-site support service that is always built according to the customer needs
- System support service
- Tailored and personalised support services for major customers